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Customer Care

Crystals

Crystals can be very fragile and can break so please handle with care.

Skincare

All of our skincare products are handmade with the best natural ingredients. Please ensure that you store all products under 28°C and away from direct sunlight. When not using your products please also ensure that any lids (if available) are placed back on to ensure the essential oils do not evaporate.

Tea & Latte

These products are made from dried ingredients which will not go rancid. However, they may lose their flavour over time so we recommend using your product within the first year to enjoy the best possible taste.

Candles & Melts

Please ensure that all candles and melts are stored away from direct sunlight and below 28°C.

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